> For the complete documentation index, see [llms.txt](https://passion-io.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://passion-io.gitbook.io/help/run-your-account/send-a-custom-notification.md).

# Send a Custom Notification

Write a push notification and send it to your clients, and control which app notifications they receive.

> **Notifications** management is available on certain plans and app types. If you don't see the composer, please check our pricing page for more information.

## In This Article

* [Send a Notification](#send-a-notification)
* [Write Something Worth Opening](#write-something-worth-opening)
* [Choose What Your Clients Get](#choose-what-your-clients-get)

## Send a Notification

1. In the sidebar, select **Notifications**.
2. Enter a **Title** — for example, "New live session this Thursday".
3. Write the **Message** clients will see.
4. Select **Send notification**.

It goes to your clients as a push notification on their device. There is no scheduling and no undo, so read it once more before you send.

## Write Something Worth Opening

A push notification interrupts someone. Earn it.

1. Put the specific thing in the title — a date, a name, a number. "New live session this Thursday" beats "Exciting news".
2. Use the message for what they should do next, not for more detail about the news.
3. Send one when something has actually changed for them. Clients turn notifications off after two that didn't matter, and you can't turn them back on for them.

## Choose What Your Clients Get

The same area controls which automatic notifications your clients receive:

* **Direct messages** — tell clients when they get a new message.
* **Replies to comments** — let clients know when someone replies to their comment.
* **Channel mentions** — alert clients when a channel post mentions them.
* **Direct mentions** — alert clients when someone mentions them directly.
* **App reminders** — nudge clients to come back and keep their momentum.

Leave the mention and reply notifications on: they bring people back to a conversation that's already about them. Reminders are the one to be careful with, because they arrive whether or not anything happened.

## Related

* [Choose Which Notifications You Get](/help/run-your-account/choose-notifications.md)
* [Set Your Notification Delivery](/help/run-your-account/set-notification-delivery.md)
* [Create a Community Channel](/help/bring-your-members-together/create-a-channel.md)

For more assistance, please contact us.